🛟 Support Center

We're here to help you make the most of AquaLedger

Frequently Asked Questions

Does AquaLedger work offline?

Yes! AquaLedger is 100% offline-first. All your catches, photos, and notes are stored locally on your device. No internet required except for weather data and maps.

How do I backup my data?

Go to Settings → Backup & Restore → Create Backup. The backup file (.db) is saved to your device storage. Copy it to cloud storage (Google Drive, Dropbox) for safekeeping.

How do I restore a backup?

Settings → Backup & Restore → Restore Backup → Select your .db backup file. This will replace all current data, so create a backup first if needed.

Switching to a new phone?

1) Create a backup on old phone, 2) Transfer the .db file to new phone via cloud/USB, 3) Install AquaLedger on new phone, 4) Restore the backup. Done!

GPS not accurate?

Make sure Location permission is granted and GPS is enabled. Go outside for better signal. GPS accuracy improves after a few seconds. Check Settings → Location → High Accuracy mode.

Weather not loading?

Weather data requires internet connection. Check your WiFi/mobile data. If it still fails, the weather API might be temporarily down—try again in a few minutes.

Camera issues?

Grant Camera permission in Settings → Apps → AquaLedger → Permissions. Make sure another app isn't using the camera. Restart the app if camera preview is black.

Running out of storage?

Photos/videos are stored on your device. Export old entries to your gallery, then delete from app. Or create a backup and start fresh. Check Settings → Storage for details.

Too many ads?

Ads keep AquaLedger free. Interstitials appear before backups, exports, and sharing (max 1 per action). Banner ads are static and non-intrusive.

Voice notes not recording?

Grant Microphone permission in Settings → Apps → AquaLedger → Permissions. Make sure no other app is using the mic. Check device volume and try recording a test note.

How do I share a catch?

Open a catch entry → Tap Share icon → Choose sharing method (social media, messaging, email). You can share as an image with text or export full details.

How do I delete all data?

Settings → Advanced → Clear All Data. WARNING: This is permanent and cannot be undone unless you have a backup. Create a backup first as a safety measure.

📧 Get in Touch

Can't find what you're looking for? We're here to help!

Email Support

Response within 48 hours

support@aqualedger.co.uk

Report a Bug

Help us improve

Report Bug

Feature Request

Share your ideas

Request Feature